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{{PLACEHOLDER}}. Paddle requires a published refund policy; keep it consistent with Paddle's buyer terms.
monody Refund Policy
Last updated: {{DATE}}
Purchases are processed by our reseller Paddle.com, who handles all refunds.
- 14-day refund. If monody isn't right for you, request a full refund within 14 days of your first payment for a plan — no questions asked. The same applies within 14 days of a price increase taking effect on renewal.
- Renewals. Annual renewals can be refunded within 14 days of the renewal charge. Monthly renewals are not refunded once the new month has started; cancel before the renewal date to avoid the next charge.
- Credit packs can be refunded within 14 days if none of the pack's credits have been used.
- EU/UK consumers: your statutory right of withdrawal is covered by (and not limited by) this policy.
How to ask: use the link in your Paddle receipt email, visit https://paddle.net, or write to support@monody.ai with your order number. Refunds go back to the original payment method, usually within 5–10 business days.
After a refund, the plan ends and the app returns to the Free plan; your projects are not affected.